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Posted by  at July 8th, 2026

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1PLAINTS, Conflicts & Option Dispute Service

• Bally’s (Newcastle) Limited (Bally’s) as well as category businesses (Bally’s Category) entirely supports the target detailed about your Gambling Work 2005 and you can is serious about best habit to the gambling and you can social responsibility and will ensure that gambling is done pretty and you can in public prior to company steps.
• Bally’s has put into impression rules and functions to the Bally’s Casino Newcastle designed to ensure the oversight at the gambling tables is basically done by executives and you can someone to ensure the balance out of to play isn’t compromised.
• A complaint mode a complaint out of one aspect of the group and you can team do in respect of your registered things, and you can a conflict is you to condition and that:
• a good. Isn’t repaired in the first phase of your complaints process.
• b. Refers to the result of one’s complainant’s gambling deal.

dos. BALLY’S (NEWCASTLE) Limited Casino Complaints Process

• dos.one one gambling complaint would be repaired by the Bally’s Casino Newcastle casino Professional and you can/if not To play Director in the fresh feel, if your latest Professional or To play Manager is unable to take on the issue it would be referred to the burden Director and you can Surveillance.
• dos.dos If you are not proud of the new service of your dispute you are given a gambling dispute leaflet and you can welcome to put your question in writing to the Basic Director, Bally’s on the Entrance, Newgate Road, Newcastle up on tyne NE1 5GT, email: [email address safe] .
• dos.step 3 As a result to the inquiry the overall Director always act to you of your email address if not create so you can you after exploring the fresh new dispute, explaining the option.
• dos.five If you are not proud of the choice you , Bally’s in this Gate, Newgate Road, Newcastle, NE1 5TG if not thanks to email address [email address secure] who will themselves look at the problem.